What's Konect.ai Do? Meet the AI That Manages Automotive Conversations

The machine learning process put artificial intelligence on the fast track. What we can imagine is limitless and adds to the technological abilities SAAS companies can provide to advance dealership opportunities.

When the concept of artificial intelligence first appears in the 1950s it began interacting in our lives. Through the decades, it developed and grew stronger and deeper, and is the hot topic of 2023.

Once computers learned to break down and process our words, they began to better themselves each time they functioned, and an era of what artificial intelligence could do for humans became a reality in every way.

The machine learning process is modeled after the human brain’s performance and the human ability to adjust our thoughts, and sometimes thoughts of other people, experiences, mistakes, observations, successes, projections, and theories.

The Konect.ai team has poured technological advances like these into automotive software and conversations, entirely to service dealerships. This one-of-a-kind artificial intelligence solution was specifically built by automotive professionals that grew with the industry for decades.

Artificial intelligence and natural language processing models provided by Konect.ai help manage customer conversations so companies can continue to advance in customer service and even personnel training.

The demand for automobiles in our lives makes a fitting example of how Konect.ai benefits the whole supply chain process of the automotive industry. Millions of citizens depend on those four wheels for daily transportation that’s often required.

Ideally, a business will plan when buying vehicles, providing service, or maintenance. So, Konect.ai developers train our models on thousands of Vin-specific data points to provide the best choices to your customers even when it comes to insurance, warranties, and trade-ins.

With approved data enabled in our system, Konect.ai technology can provide critical automotive information via text message or SMS replies by using AI and natural language processing. So that every day it learns your customer’s queries and responds with natural and more appropriate answers.

These AI-powered conversations could help sales departments focus on assigned tasks to better fulfill daily needs. Sales agents can provide customers with their exact needs based on the conversations Konect.ai collects and pushes to our portal and a dealer’s CRM. If a team member really wanted, they could provide their customers with the best options using the data Konect.ai gathered before an appointment. The AI won’t leave anything at random - everything will be considered and directed.

The Konect.ai platform is the best for transparency with customers, and even between departments. Building trust with customers means relaying dependable and efficient information about what’s available and who’s available. One stand-out feature is that our AI has 24/7 service and works day and night for your customers.

Accessibility to accurate information and communication between departments will keep the vehicles, parts, and services inventory in prime status so dealers can supply them correctly and on time.

With the net cast wide at all times of the day your sales department could walk into work with more appointments set that are complete with organized lead notes and customer data. Konect.ai believes dealership teams should be free to focus on and understand real customer needs in every case and special circumstance.

Artificial intelligence and its ability to learn from its performance is just the start of where the technology is in today’s AI renaissance. Stay tuned for Konect.ai’s latest developments and launches for the fast-paced automotive industry and its consumers.

Interested in adding Konect.ai software services to your dealership? Schedule your time here to talk with our team.