Elevating Customer Interactions with ICOM AI 5.0: Advanced Virtual Assistant Capabilities

Discover the unparalleled conversation capabilities of the improved ICOM AI Virtual Assistant 5.0 and advance your dealership operations and engagement with customers. Integrated with Chat GPT 4, our latest release boasts additional features to enhance customer text interactions.

By utilizing the latest ICOM AI Virtual Assistant, available as of March 20^th, you can better support your dealership salespeople with real-time, AI-driven conversations that better answer multiple customer inquiries in over 100 languages. This Virtual Assistant Guide gives you insight and instructions to help you get started.

‍

Try ICOM AI 5.0 now.

‍

ICOM AI 5.0: Virtual Assistant Features

Smarter Interactions

Dealership sales and service staff can explore and manage the 5.0 conversations within their ICOM AI app. Widen your engagement capabilities for more opportunities by automating these adaptable interactions. Our developers and engineers integrated all trade-in and buy-in AI models with Chat GPT 4 to elevate the quality of your dealership communication.

‍

Trained to Streamline Automotive Communication that Elevates Customer Retention

Reinvented Appointment Management

Your dealership can effortlessly manage phone and in-store appointments through intuitive, AI-driven text interactions that can detect which type of appointment offer is more appropriate and provides customers with flexible appointment cancellation and rescheduling options.

Multilingual Proficiency

With proficiency in over 100 languages, including Spanish, French, Chinese, Punjabi, and more, you can ensure your sales, acquisitions, and service teams provide seamless communication across diverse customer demographics.

Expanded Question Understanding

Our AI comprehends complex inquiries that may maintain multiple questions in a single text and delivers accurate responses immediately to ensure your customers receive the information they need promptly.

Enhanced Inventory Responses

Provide dynamic responses that answer your customer inquiries with comprehensive vehicle comparisons and insights across multiple vehicles simultaneously, and deliver personalized recommendations tailored to each customer preference.

‍

‍

Supported Actions of ICOM AI 5.0

Improved Scheduling

Expect to experience improved appointment requests with our Virtual Assistant 5.0, which accepts a customer’s preferred day and time with no restrictions on appointments set to occur during business hours.

Respond Dynamically

Adapt and answer your dealership customer questions precisely and with agility to maximize your dealership’s production and sales opportunities.

‍

The ICOM AI conversations below illustrate the precision and agility possible with the 5.0 enhancements. Click here for your detailed training on the Virtual Assistant 5.0 operational benefits and updates, plus see examples of the latest buy-in and trade-in conversations. Discover how dealers have seen a 50% increase in appointments and reimagine what smarter interactions can do for your dealership’s performance. Our experts are eager to drive you to success and guide you through our AI’s additional capabilities while answering any questions or thoughts you would like to discuss.

‍