Automate lead management and follow-ups for your sales team and set more appointments.
Reduce handling time and connect with more qualified leads.
Inbound lead sources
Be the first point of contact before the competition and use trained AI to set phone and showroom appointments, handle lightning-fast re-engagement, and prioritize long-term communication. Simple, yet effective text responses are automated to save your dealership time and money, and let your staff focus on building relationships.
Outbound campaigns
Send outbound texts featuring events and equity mining to hundreds or thousands of people in your database at once. With
ICOM AI your leads are managed using two-way, human-like conversations that set appointments, so your team stays focused. They don’t have to leave the sales floor to book appointments anymore.
Engage buyers
Text deals
Send alerts
Service-to-sales
Purchase more used vehicles from existing service customers by automating follow-up texts on behalf of your acquisition team.
Spark more conversations and drive more phone or in-store appointments with targeted, customized, and personalized SMS campaigns.
CSI support
Automate periodic feedback. Send surveys and support your staff by keeping them in tune with your online and in-store customer opinions. Our AI-powered chats constantly review customers’ replies and requests so we can notify you when we need your assistance.
Boost satisfaction
Increase retention
Monitor surveys
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Virtual buying center
Lift outreach and grow your pre-owned inventory.
Instantly initiate contact with leads from sources like Kelley Blue Book and Accutrade, and send them priced offers using personalized SMS that features Vin-specific answers from your dealership feed.
After-hour support
Our automotive trained AI begins engaging in under two minutes and can answer questions regarding unique vehicles at, or coming to, your dealership. Positively impact BDC agent and support workflows, plus customer engagement and satisfaction with texts that set and push appointments to your CRM outside of regular office hours.
Easily engage
Book appts.
Support staff
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